This page is to help people understand our ways of operation. Click the link below to view our store.
edit: UPDATED POSTCODES!!!
CURRENT DELIVERY POST CODES: NE8, NE9, NE10, NE31, NE32, NE33, NE34, NE35, NE36, NE37, SR5, SR6, DH3 2, DH3 1
please bear in mind this store is brand new so we will be doing our best to keep it sailing smooth, contact us if you have any issues.
Due to the changing rules from the new lockdown, our Taproom will be closed until the 2nd December pending any more updates from the government.
We have been lucky enough to be able to supply our customers with a new click 'n' collect service, free local delivery along with being able to keep our bottle shop open to the public. (walk-ins)
Please read below before ordering to see how our website works.
Any questions please check the Questions and Information section below.
CURRENT DELIVERY POST CODES NE31 NE32 NE33 NE34 NE35
Deliveries can be placed all week.
Our deliveries are made between 5pm - 7pm Monday and Friday.
Orders made after 4pm Monday will be processed for delivery the following Friday.
Orders made after 4pm Friday will be processed for delivery the following Monday.
A phone number is required should we need to contact you about your order. flagons/growlers, we may need to offer you a substitute cask/keg to fill your container should we run out of your chosen drink
A 50p surcharge is required by our payment provider but our delivery is FREE.
CLICK N COLLECT
Bring a copy of your email confirmation to verify your order.
Orders made after 3pm Monday will be processed for Collection 12pm the following Wednesday.
Orders made after 3pm Wednesday will be processed for Collection 12pm the following Friday.
Orders made after 3pm Friday will be processed for Collection 12pm the following Saturday.
Orders made after 3pm Saturday will be processed for Collection 12pm the following Monday.
When arriving to pick up your order please wait in your vehicle until a member of staff verifies your order. We will bring your order to your vehicle and load it into your car when appropriate.
Collections are available between 12pm - 4pm Monday, Wednesday, Friday and Saturday, your order will be available ~ 1 hour after your order is placed.
To arrange a specific time for your collection please call Tel: 07927051236 before ordering or visit our bottle shop as a walk in customer.
Customers wishing to browse our bottle shop in person must adhere to social distancing guidelines.
only 1 Person in the bottle shop at a time.
Masks must be worn unless exempt, hand sanitiser from designated locations must be used upon entry
Customers must wait to enter the bottle shop and will be greeted by a member of staff who will give you further directions.
If we suspect anybody of having Covid Symptoms you will be refused entry into our bottle shop as safety is our number one priority.
Questions and Information
If you have any questions please contact us by email, phone our our contact forms on our community website footer or shop front page.
please bare in mind this store is brand new so we will be doing our best to keep it sailing smooth contact us if you have any issues